Return & Refund Policy

1. Overview

This policy explains when you can cancel your enrolment in the D-Grow Advanced Digital Marketing Program and how refunds are handled. It forms part of our Terms & Conditions. The batch start date is the date on your enrolment confirmation (the current batch starts on 1 December 2026).

2. Cancellation by you

3. If we cancel or reschedule

If D-Grow cancels a batch, or moves the start date by more than 14 days, you may choose either a 100% refund of the amount paid or a transfer to the next available batch at no extra cost.

4. Batch transfer

Once the batch has started, you may request a one-time transfer to the next batch for genuine reasons such as illness, a family emergency or an unavoidable work commitment. Requests must be made within the first 7 days of the batch. Transfers are subject to seat availability and are not transferable to another person.

5. Internship plan

The Course + Internship fee is a single program fee. Section 2 applies to the full amount before the batch starts. Once the batch has started, withdrawing from the internship part, or having it ended for breach of the internship rules, does not entitle you to a partial refund.

6. EMI payments

If you paid through an EMI lender, any approved refund is paid to the lender to close or reduce your loan. Interest, processing fees and foreclosure charges levied by the lender are governed by your loan agreement and are not refundable by D-Grow.

7. Non-refundable items

• If your free domain has already been registered in your name, its registration cost is deducted from any refund.
• Program recordings, templates, the prompt library and other digital materials cannot be "returned" once access has been given.
• Removal from the Program for breach of the code of conduct is not eligible for a refund.

8. How to request a refund

1. Email info@digitalsrija.com with the subject "Refund request – Digital Marketing Program", including your full name, registered mobile number, batch and payment reference or invoice number.
2. We acknowledge your request within 2 working days.
3. Approved refunds are processed within 7–10 working days to the original payment method (or to your EMI lender). Your bank may take a few more days to credit it.

9. Returns

The Program is a digital education service and no physical products are sold, so there is nothing to physically return. "Return" under this policy means cancelling your enrolment as described above.

10. Contact